Leeds: 0113 350 6185 | Sheffield: 0114 299 1764 | Birmingham: 0121 314 8723 | Halifax: 0142 289 7673 | Manchester: 0161 464 6728 | Newcastle: 0191 432 7273 | London: 0203 355 7615

Meet The Team!

Discover how our unique approach to HR, Training, and Recruitment is providing our clients with a cost-effective outsourcing solution

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About Us.

The Optimal PBS team have worked in the field of Human Resources and Organisational Development for well over 20 years across a wide range of sectors. Many of the team have fulfilled both permanent and Interim roles at Board level in PLCs, SMEs and PE backed business, as well as working in other HR Outsourcing Consultancy’s and have an expert understanding of how good quality HR & OD provision can contribute to the commercial success of any organisation.

Having this level of expertise also enables the Optimal team to fully understand the commercial challenges organisations face on a day to day basis when trying to build a good, profitable business but ensuring its sustainability through the robust management of its workforce. Large HR, L&D & OD teams are expensive and can often add significant cost.

Our HR Outsourcing Team manage all aspects of day to day HR matters, from the moment an employee joins you to the day they leave and everything else in between. We use a fantastic HRIS system which has built-in Employee Self Serve. This allows our clients and their employees to see everything and takes the administration away from them which is often distracting and burdensome.

Whether you are looking to build a HR function, audit an existing one, implement a HRIS or complete a merger or acquisition, we are here to support you through the day to day management of your people right through to some of your biggest projects and initiatives.

Our new Client library is a fantastic and cost-effective way to manage all your people activity in-house, ensuring your HR Manager/person has all the correct templates for any letters or policies they may need to use. All of our templates are fully GDPR compliant. Not only do we have a HR Client library but also a Learning & Development Library and a Health & Safety Library too!

Using an outsourcing provider, interim or consultancy support means that you can still have great workforce management but without the heavy annual costs of running this in-house. Managing Director Melanie Stead is supported by a highly qualified team of HR & OD professionals, all who have worked and supported her on various interim, outsourcing or consultancy projects and initiatives for many years.

Fantastic service at a very competitive price, we use Mel for all our new starter contract of employment and she’s always made it feel like we’re dealing with a friend. Makes the process so easy

Ryan | iPhone Doctor Ltd

Meet The Team.

Your new HR Outsourcing, Consultancy and Recruitment partners

Magnificent Mel

Melanie Stead is the Managing Director of Optimal People & Business Services Group. Mel has over 25 years experience in HR & Organisation Design and worked in UK & global roles at Executive level before setting up her own Consultancy business which has gone from strength to strength.

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Hilarious Helen

Helen joined Optimal PBS in March 2019 bringing with her extensive operational HR experience providing advice and guidance to Managers at all levels, particularly working with Senior Managers and Directors on a full range of employment law issues.

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The Clever And Classy Charlotte

Charlotte Farmer is a HR Advisor at Optimal People & Business Services Group. Charlotte has 10 years of extensive HR and employee relations experience in  a competitive eCommerce retail sector, providing high standard HR to clients and their employees. 

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The Lovely Kim

I am passionate about Learning and Development and spend a lot of my free time learning new things. I deliver a wide range of programmes both in-house and at our clients location, to help ensure that their employees possess the right skill set to meet and exceed business expectations and targets.

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Vivacious Verity

I started my career with ten years in mortgages. I then moved into HR and now have over 20 years experience. I have also worked in school administration and for the council/police in a Child Sexual Exploitation unit for one year.  Then I find myself back with my old manager Mel in her new venture.

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Sunshine Sophie

Sophie joined Optimal in June 2019 as HR Assistant after leaving Trinity Academy with 9 excellent GCSE’s. Sophie’s role is to provide the HR team with exceptional first line support and to ensure all general administration tasks are completed in a timely manner allowing us to provide a first class service to our clients.

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'Rusty' Russ

Russell joined Optimal PBS in July 2019 bringing with him wide-ranging professional service recruitment experience within the Legal and Pharmaceutical fields. Known for his no-nonsense approach Russell will not tell candidates and / or clients what they want to hear but provide sound advice on current industry market recruitment trends in order to achieve synergy for both job seeker and potential employer.

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Just Jordan

Jordan has worked in the Banking and Insurance Sector since leaving school in both permanent and senior contracting roles and moved into Recruitment in early 2019. Having worked in heavily regulated FCA roles, his key focus is on roles within sectors which have heavy regulation, specifically the FCA & CQC regulators. Jordan has embraced position within the company and has launched himself into his new recruitment role.

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Scott The Marketer

Scott joined Optimal PBS as our Marketing Executive and is tasked with strengthening our brand on a national scale. Scotts background is in business consulting, having written multiple marketing books and spoken on stage around the world teaching online business strategy and growth techniques. We look forward to seeing where Scott will take the Optimal PBS brand this year and embrace the new opportunities that arise.

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Glorious Georgie

Georgie joined Optimal PBS in June 2019, bringing with her over 19 years Recruitment experience to the team. She has extensive IT & Business Transformation Recruitment experience, permanent and contract specialists, with a significant proportion of that for the Financial Services and Professional Services sector although also covers many other clients in other sectors. Georgie is based in our Head office in Halifax but works with clients and candidates across all of the UK.

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Vibrant Vici

Vici joined Optima in Sept 2019 bringing a wealth of HR knowledge and experience from across multiple business sectors. Vici has a keen interest in employment law and HR change management and thrives on supporting businesses in reaching their full potential by focusing and supporting its people and systems. Vici is also a Youth Menth Health First instructor and is passionate educating and raising aware around well-being. In her spare time Vici supports the HR professional body CIPD as Vice Chair of the Lancashire CIPD.

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Sassy Sharna

I started working for Mel at Optimal PBS in July 2019. My main responsibilities are to look after HR and Admin, Recruitment, Learning and Development such as MHFA courses and performance workshops, alongside marketing out our brand on social media. Since working for Optimal PBS Mel has opened up several doorways for me to pursue my career with HR, one of which being the CIPD course which I will be studying over the next 12 months as well as giving me the ability to become a Mental Health First Aider.

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